Online Form for Enquiry On Results
IELTS tests are highly reliable and errors rarely occur.
You may request an Enquiry on Results if you believe there is an error in your score or if you wish to get your results re-evaluated.
It is important that you request for a remark within six weeks of your test date. You must make the request by 9:00 am on the deadline date. If the deadline is a Saturday, Sunday, or a holiday, you must make the request by 9:00 am on the Friday before the deadline date.
Your test can only be remarked if you follow the below instructions:
- Fill in the following form. You may choose one or more parts of the test to be remarked: the fees is the same, $364 ($339 plus an administration fee of $25, taxes included).
- Make the payment online.
Remarking takes 2 to 21 days, depending on several factors including the number of sections requested for a remark.
On successful evaluation, you will receive an e-mail stating whether your band score has changed. If there is a change, you will be required to return your previously issued Test Report Form in person or by mail before a new TRF can be issued.
Your EOR fees (less the admin fees and bank charges) will be refunded if there is a change in your score. The administration fee is non-refundable.
If you are not satisfied after the EOR process, you may follow the appeals process.
Refer to https://www.cambridgeenglish.org/help/enquiries-and-appeals/ to begin the appeals process, or contact us by phone, by email, or in-person for more information.
If you cannot pay online, fill out the following form – Download the Form here for Enquiry On Results – and email it to firstname.lastname@example.org. For payment, you can send an electronic money transfer to email@example.com or call us at (905) 306-0666 and we will process your payment over the phone.